Tag Archives: effectiveness

When we’re off balance, it shows, even though we may be unaware of how we’re coming across. I’ve experienced clients saying they responded calmly to a situation, while their colleagues report observing a very strong negative reaction from them. It really does help to become self-aware.

it takes a huge amount of focused, intentional work to create great customer service, and it takes authentic, confident staff buy-in to keep the show on the road. And if you put in the work, the business stands a good chance of growing… I do know that when you have miserable customer service, it is often delivered by miserable staff. And vice-versa.

We all have within us the power to bring enormous good into the World. The spanner in the works is self-doubt. Recovering balance is about aligning with our solid core of positive energy, from which creation flows freely. And it’s a life’s work.

Whatever you want to bring into existence in your life starts in your imagination, whether it is changing jobs, looking for a new home, planning a holiday or writing a book. The real key to recovering your balance lies in steadily raising your energy levels. With a clearer sense of your potential to change, and an intention to make it happen, you can start to use your connections, your intuition and the intervention of synchronicity to bring it into being.

It’s not always easy to find inspiration when you’re off balance. Often you go into survival mode, managing to keep going through a day at a time with not much sense of anything outside the immediate pain. Yet regular inspiration – someone’s achievement, glorious light on a landscape, the fledging of birds in Spring, a life of giving – is what keeps us mindful that life is possible beyond your current difficulties.

A short audio exercise to help you find calm when you’re off balance.

Although we may like to think our decisions are based on sound judgement and facts, the reality is emotions play a big part in our working lives and significant stress can have an adverse effect on our leadership performance…

I’m on yet another learning journey at the moment, and it’s one that might interest you if you often find yourself off balance. Via the wonderful Kat Tansey, author of Choosing to Be – Lessons in Living from a Feline Zen Master, I came across the work of Dr Elaine Aron on what she calls ‘Sensory Processing Sensitivity’. It was a revelation, and it explains a lot. Kat Tansey’s interview with Elaine Aron is here.

There’s something compelling about the bounce that comes from self-aware confidence. And it can be the first thing that gets lost when things get difficult at work. The work of recovering your balance, by putting you back in touch with your core values, strengths and experience, is designed to help you recover that bounce.

Recovering your balance is about getting back to your real self. Not the one you ‘keep in a jar by the door’ as Eleanor Rigby does in the Beatles song. I mean the self that you are when you’re living your values, acknowledging both your strengths and your weaknesses as part of the complexity of your being.